Q1: When will I receive my order?
A1: Orders placed by February 20 (inclusive) will ship by March 9;A2: Orders placed on or after February 21 will ship by April 20.
Q2: Can I buy the machine in Europe?
A1: Currently, the machine is only available in the US. Sales to other regions are not supported.
Q3: How to choose the right temperature and time for different materials?
A1: Refer to the recommended temperature and time chart at the bottom of the product page;A2: It’s recommended to wear gloves during operation for safety.
Q4: What are the sizes of the two hat platens?
A1: The machine comes with two hat platens: 7.0 × 3.3 inches and 6.9 × 2.55 inches, suitable for various hat shapes and styles.
Q5: What is the size of the heat plate?
A1: The heat plate measures 6.90 × 3.74 inches, made from a large aluminum alloy with a Teflon coating for efficient heat transfer.
Q6: What are the adjustable temperature and time ranges?
A1: Temperature range: 140℉-446℉ / 60℃-230℃;A2: Time range: 1-999 seconds.
Q7: The handle interferes with the brim, affecting positioning accuracy. How to solve this?
A1: We recommend using hats with a brim ≤ 2.95 inches (7.5 cm), which is the standard size for most baseball caps;A2: Secure the sweatband of the hat over the platen to fix the hat in place, improving positioning accuracy.
Q8: How to handle heat-sensitive materials?
A1: Always follow the recommended temperature and time settings based on the hat material in the manual;A2: Lower the temperature or reduce the ironing time for heat-sensitive materials.
Q9: How to achieve better ironing results?
A1: Ensure the hat is secure with the platen before ironing (place the hat and then lift the hat stretcher;)A2: Ensure the heat plate is aligned with the hat before ironing;A3: Adjust the pressure knob to an appropriate pressure;A4: Confirm the temp unit and ensure the settings match the recommended parameters in the manual.
Q10: How to ensure the pressure is appropriate?
A1: Place the hat on the platen with the power off, adjust the pressure knob, and lower the handle. The tighter the fit between the heat plate and the hat, the higher the pressure.
Q11: What if the machine base lifts when pressing down the handle?
A1: Adjust the suction cup tightness (tighter screws increase suction);A2: Ensure the machine is placed on a flat, smooth surface (avoid fabric-covered surfaces or cracks beneath the suction cups).
Q12: Why does the hat show creases after ironing?
A1: Ironing time is too long;A2: Pressure is too high;A3: The hat material, such as foam, is prone to creasing.
Q13: Does the countdown start if I lower the handle without ironing the "Start" button?
A1: Yes, lowering the handle will automatically start the countdown.
Q14: Why does the countdown start during preheating?
A1: Avoid lowering the handle during preheating; this will automatically start the countdown.
Q15: Does the machine have safety features?
A1: The HTVRONT Manual Hat Heat Press is FCC certified and includes an automatic shutdown feature after 30 minutes of inactivity, as well as overheat protection for safety.
HTVRONT reserves final interpretation rights for this event.